Cohen v. Volkswagen/Audi of North America Inc., 2010-0165/WPB (Fla. NMVAB October 28, 2010) In order to lease the vehicle, the Consumer traded in a 2000 Lexus RX300 for which she received a trade-in allowance of $8,949.80. She applied $3,902.80 of the trade allowance as a down payment on the vehicle lease, with the remaining $5,047.00 [...]
Read more
Cohen v. Volkswagen/Audi of North America Inc., 2010-0165/WPB (Fla. NMVAB October 28, 2010) The Manufacturer contended that the Consumer failed to file the Request for Arbitration within the time period required by statute. On March 4, 2010, the Consumer filed a claim with the BBB/AUTOLINE, the state-certified informal dispute settlement program sponsored by Audi. On [...]
Read more
Bedri v. American Honda Motor Company Inc., 2010-0219/JAX (Fla. NMVAB October 25, 2010) The Consumer complained of a premature deterioration of the neoprene-type tabs or “fingers” that line the circumference of the front-seat cupholders in his 2009 Honda Pilot. The Consumer testified that he is a heavy coffee drinker, and always has a cup of [...]
Read more
Fletcher and Johnson v. American Suzuki Motor Corporation, 2010-0215/TPA (Fla. NMVAB October 18, 2010) The Consumers complained of a pull to the right and of a steering wheel grinding or moaning noise in their 2008 Suzuki Reno. The Board found the problems to be nonconformities. The Consumers presented the vehicle for repair of the steering [...]
Read more
Wilson v. Mercedes-Benz USA, Inc., 2010-0190/WPB (Fla. NMVAB October 5, 2010) The Consumer’s 2010 Mercedes-Benz ML-350 had a shifting condition that caused the transmission to switch from one gear to another without the driver=s input. On at least two occasions, while the Consumer was driving on the road, the vehicle went from drive to neutral [...]
Read more
Wilson v. Mercedes-Benz USA, Inc., 2010-0190/WPB (Fla. NMVAB October 5, 2010) The Consumer’s 2010 Mercedes-Benz ML-350 had a shifting condition that caused the transmission to switch from one gear to another without the driver’s input. On at least two occasions, while the Consumer was driving on the road, the vehicle went from drive to neutral [...]
Read more